About

Our Journey

Our organization believes every person’s story is a unique and irreplaceable treasure. Our main objective is to give you the resources to live your life generally while embracing a fantastic route that aligns with your dreams, objectives, and goals. 

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Asian senior woman sitting on the wheelchair with her daugther family happy smile face on the green park

OUR DEDICATION SURPASSES EXPECTATIONS

We don't just provide care; we put much effort into crafting experiences that are as unique as your fingerprints. Universal Mercy Care & Support Services meticulously designs tailored treatment that identifies and reflects your particular needs, interests, and ambitions instead of offering generic responses. We strive to redefine expectations and build a world where joy, resiliency, and empowerment are the cornerstones of every individual tale because we won't settle for the ordinary. We at SMP CARE are more than just a care provider—we are creators of life-changing events, allies in personal development, and defenders of your well-being. Come along with us as we embark on a journey that embraces the extraordinary found in each person's narrative and goes beyond the ordinary.

Creating Pathways, Transforming Lives

Our foundation at   SMP CARE is built on fundamental values and principles that define us and how we operate. With compassion as our guiding principle, we approach our job with an uncompromising dedication to recognizing each individual’s unique worth. Our vision is centred on empowerment as we seek to equip individuals with the tools and assistance they need to live lives of autonomy, choice, and purpose. We are constantly innovating in our pursuit of excellence, employing cutting-edge approaches to improve the quality and relevance of our services. Collaboration is ingrained in our strategy, with partnerships fostered within our team and clients to form a support network.

Excellence in Every Detail: Ensuring Quality Assurance Compliance

We understand that excellence is a commitment that is built into the fabric of all we do. Strict adherence to quality assurance compliance backs up our commitment to providing excellent treatment and assistance. We have built comprehensive systems and protocols to ensure that our operations correspond to industry benchmarks and regulatory regulations, guided by the notion that everyone deserves the highest service standards.

Mission Statement

Our aim at SMP CARE is to enable people with disabilities to enjoy lives of dignity, fulfilment, and inclusion. We provide tailored care and assistance that not only addresses the specific requirements of each individual but also celebrates their inherent worth based on a dedication to compassion, respect, and excellence.

Vision Statement

We envision a future in which disability care is defined by empowerment, inclusivity, and limitless possibilities. We want to be leaders in transformative support services, guided by our unrelenting dedication to compassion and creativity. Moreover, I constantly push the envelope, employing cutting-edge approaches to build a world where people with disabilities flourish and shape their futures.